5.1. Advanced Listening
VISUAL LISTENING: Imagining what somebody is like, inferring from what they are saying, from the sound of their voice, the kind of person they are.
BEING A LISTENING
For example, the listening position of LOVING LISTENING > consciously coming from nothing, with complete generosity, learning the language. It’s almost like passive listening, so you’re no longer restricting the person you’re listening to. Be completely open.
SELLING LISTENING: builds rapport, is based in empathy. Leave the speaker feeling understood. Listening without being high pressure. It’s about listening and responding appropriately. Think - Feel - Knowing. VAK > Visual, Auditory, Kinaesthetic (touch/ feel).
Listening is important in building BUSINESS RELATIONSHIPS
INNER: affirmations, detached compassion
OUTER: appropriate position, RASA
CONTENT: HAIL (Honesty, Authenticity, Integrity, and Love)
DELIVERY: train, register, prosody, silence
Artifact 01 - Video > TEDx Talks. The Power of Deliberate Listening | Ronnie Polaneczky. YouTube, 10 Feb 2016.